NEW FACE AT FALCON SUPPORT
We know how important Technical Support is to our ever-growing base of OOPS!® users. That's why we hired Wendy Hosking,
the newest member of our Falcon Support team. Wendy started December
1st and will be working closely with Jenifer, Herb and Julie to give you
the best support in the CMMS industry!
Wendy is from Mt. Lebanon, in the South Hills section of Pittsburgh.
Before joining OOPS!®, she worked for Continental Insurance Company as a
Personal Lines Underwriter. She has experience in software and
programming support. She has also done tutoring so we look for her to
participate in upcoming OOPS!® training programs. During her free time,
Wendy enjoys camping and canoeing and just "spending time with her
Wendy says she is excited about OOPS!® and is eager to start getting to
know the users. With her experience and outgoing personality, we know
that Wendy will be a real asset to our team.
OOPS!® GOES GREEN!
Concern for the environment has led us to change the packaging of our
software. You may have noticed that we have replaced our plastic,
three-ring binder cases with ecologically disposable materials. OOPS!®
3.0 is packaged with corrugated cardboard in biodegradable fiber boxes.
The instruction manuals for the software are printed on recycled paper
without harmful dyes or chemicals. Resealable bubble bags, safeguarding
the disks, are labeled for reuse to prevent discarding. We hope you
noticed too that we have not
passed the cost of these changes on to our users.
SOFTWARE FOR THE BIRDS?
Computerized maintenance management for birds? The Pittsburgh Aviary thinks it's a terrific idea . . . thanks to OOPS!®
Earier this year, two copies of OOPS!® software were provided to the
Aviary in response to a community drive for support of the renowned
"We needed a comprehensive system." said Aviary Executive Director
Dayton Baker, "and are very excited about the prospects of using OOPS!®
It's an old building with complex physical operations. We also intend to
use the software to handle the retail inventory of the gift shop. But
the real beauty of having a management program, beyond traditional
usage, is its potential for innovative applications."
Development Director Frank Moone agrees. "We have an enormous need for
predictive-maintenance strategies. The Aviary houses nearly 450 birds,
representing more than 200 species from every continent except
Antarctica. The horticultural specimens of exotic plants, trees and
flowers are equally numerous." The bird and plant habitats require
tremendous amounts of care and attention, which Moone intends to
schedule and monitor by computer. Since birds are an excellent barometer
of an ecosystem, effectively documented impact studies could track the
interdependent environmental conditions that exist in the habitats.
In addition to managing the 11 climate-controlled indoor exhibits and
eight outdoor exhibits, Moone expects to customize OOPS!® to record the
individual attributes and characteristics of each bird. Genetic
histories will be compiled for breeding purposes. A number of rare and
endangered species have already been successfully captive-bred, for the
first time, at Pittsburgh's Aviary. Moone foresees the creation of gene
pool databases to facilitate continuing recovery efforts. Eventually,
the research data collected internally will be fed into national and
international aviculture networks.
Another long range application, according to Curtis Robbins, Assistant
Director and Business Manager, is to establish an electronically
integrated clearinghouse of information about birds and plants between
zoos and private collections.
The Aviary's resourceful uses for OOPS!® are no surprise to John
Urbaniak, company President. "Computer management software is capable of
great versatility. It's gratifying to know that technology designed for
industry can be so well adapted to the needs of wildlife conservation
and preservation. We are proud to be able to help the Pittsburgh